Looking for the answers to your travelling questions during Covid-19? Then you have come to the right place.
If you are unsure whether you should cancel or postpone your upcoming travel plans because of Coronavirus, then read on.
With all the travel restrictions, border closures and cancelled flights, and not to mention the fear around catching the virus, just the thought of trying to figure out your upcoming travel plans can cause a massive headache.
Well, lucky for you, I have done my research. Here are the answers to the travelling questions everyone has been asking.
Should I cancel my travel plans?
There is a lot of things to take into consideration when thinking about cancelling your travel plans; government advice, border restrictions, travel bans, safety and more.
Here is a list of all the current lockdowns and border closures. Check your government travel advisory website to see if you are allowed to travel or not.
I know for us Australians, all overseas travel is currently banned (updated as of 28th April).
If you have travel plans coming up in the next month, then I probably would be thinking about postponing them. At the time of writing this, isolation and lockdown restrictions are slowly easing, but it’s hard to know what things will look like in another month.
My advice is to wait until the last minute to cancel your plans. That way you have more possibility of getting a full refund if that’s the outcome you are after.
If you have travels plans coming up in the next six months, I wouldn’t be cancelling anything just yet. Wait it out and see what happens. You could very well be able to safely travel within a few months!
In the meantime, you can ease the wanderlust with some travel-related activities you can do from home!
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I want to cancel my travel plans, how do I do this?
If you have booked through an agent, then firstly try to get in touch with them. Based on what people have told me, this could be difficult as agents are taking weeks and weeks to get back to people. If this is the case, I recommend getting in touch directly with the airline and hotel.
I have found that the quickest and easiest channels of communicating with airlines are through social media. Probably not worth even bother trying to get them on the phone.
First I would try live chat on the airlines’ website, and if that doesn’t work, then I would try Twitter and Facebook.
Expect longer wait times than usual for all communication methods. Remain patient, but be consistent.
Will I get a refund for my flights?
That will vary depending on the airline and their polices.
I know Qantas has cancelled all international flights through May 2020 and all cancelled flights are eligible for a refund. However, flights that are scheduled outside of those dates and have not been cancelled by the airline will only be eligible for flight credits.
Here is a list of all the major airlines and their policies.
My flight was cancelled; what do I do?
As mentioned above, depending on the airline policy, you may get a full refund, or you may get a flight credit. It also depends on your travel requirements. If you need to travel, you will have to look into purchasing a flight through another airline, if that is even possible.
Make sure you take into account border restrictions and check the government websites if you are going to be transitting through other countries/states/territories.
Will my travel insurance cover the Coronavirus cancellation?
If your purchased travel insurance before Coronavirus became an event, then you may still be covered by your travel insurance in the event of cancellation.
But if you bought travel insurance after all the travel warnings were in place, there could be a chance you aren’t covered.
If you were already out travelling when Coronavirus came about, and your Government urged you to return home and you didn’t, your insurance could now be void.
It’s going to be different for each insurance provider so you will need to get in contact directly with them and find out all the fine print details. Don’t assume anything or believe anything that anyone else tells you, go directly to the source for the correct information.
Here is some more information for Australians wondering about travel insurance.
Do you have more travelling questions you need to be answered regarding Covid-19?
Drop them in the comments below and I will endeavour to answer them the best I can!
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